yes

yes

no

Thanks for all your questions. We wills strive to address them all at the end of the panelist portion.

*will

If you have a question for our speakers, please type them into the chat. Dr. McLaughlin will also ask for questions soon.

For Jennifer or anybody, do you have any data regarding the most common medical cases that result in lawsuit/board complaint? (e.g., Not giving antibiotic and pt gets worse; missing a zebra unlikely cardiac issue or pulm embolus)

If your recommendation is to go to urgent care or ER for evaluation, and patients refuse-what is best way to document this and ensure follow up?

What modifiers are you using for billing your telehealth visits. We are still not having great luck reimbursement

for Ryan, how does scheduling integrate with your emr? how do staff help, support patients? we are sucking up provide time on tech issues...

For Ryan, what feedbacks if you gathered in regards patient preferences for virtual vs in-person visits? Do you see a pattern where Generations X/Y/Z are more likely to favor virtual and therefore offer/advertise/target them more?

Providence made an instructional video for patients. It's an animation that runs about 6 minutes, covering everything from equipment, lighting, kids/pets, how to prepare for the visit, etc. Go to the following URL, scroll down to about the 3rd row, and a link is on the right side of the page: https://www.instituteforhumancaring.org/

Jennifer, great tip that lawyers will have access to any recorded audio/video and use it against you so best to avoid it if possible.

Question for any: how often are you bringing family members in different locations into virtual encounters? Practicing palliative care, we do a lot of family meetings on Zoom, which has worked really well with all the visitation restrictions in hospitals and nursing homes.

Joined late, sorry if already discussed: do we know yet what is the status of the legislation requiring payment parity for Telehealth, which was due to expire yesterday? Telephone encounters? If staff can answer, would be great.

For any: Any thoughts about the future of telemedicine? especially post Covid?

Great panel presentation! Thanks so much to the presenters, and to WAFP for hosting it.

Thank you all!

Thanks

Thanks! great!