The Library Land Project looks at public libraries from the patron's perspective. Since 2018, its founders have visited more than 400 public libraries across America.
This session will focus on the approach, experiences, and observations from the point of view of a user walking through the door for the first time.
Ats a result of this program, attendees will:
● Be introduced to a framework to evaluate their library from the patron perspective
● Understand how this approach can be used in different scenarios
● Be provided with real-world examples of great (and not so great) practices from library visits across the country